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FAQ

  • HOW DO I ACCESS MY FILES?
    As soon as your payment is cleared (allow a few minutes) you will receive a confirmation email from my shop. Your DOWNLOAD link will be located in that email with your file(s). If you've waited a few minutes and don't see your Purchase Email, please check your SPAM folder. PLEASE NOTE: You must download your order within 30 DAYS. Each file is optimized to print as either 16x20 or 11x17. Please reach out to Cameron directly at cammiedexter@gmail.com with any questions you might have about your order.
  • WHAT CAN I PRINT ON?
    Yes, you have freedom to choose the right print medium to perfectly suit your needs, provided it is for personal use only. All my files are RGB high resolution (300dpi) jpegs. You can use an online print service such as Snapfish to print on wood, canvas, acrylic or even products including tote bags, phone covers, journals or cushions. These make wonderful gifts. You could even use the image to make a unique birthday card.
  • WHAT KIND OF PAPER SHOULD I USE TO PRINT ON?
    Paper is a personal choice. I suggest using regular to heavy card stock (150+gsm). If your Print is being framed I recommend Premium Matte or Luster/Semi-Matte paper. My personal preference is Hahnemuhle Photo Cotton Rag 308 gsm. To help make your choice I have included a more detailed description of the most popular art print paper choices available in my ‘Print Instruction Guide' which is included with every purchase.
  • WHERE CAN I PRINT MY FILES?
    For best results I recommend using a professional printing service either locally or online. For vivid color (similar to what you see on the screen) find a printer that uses archival giclee pigment ink that prints in the RGB color spectrum and not in CMYK. Here are some suggestions for some well known places that offer professional printing services:- US - Staples, FedEx, Kinko's, Walgreen's, Walmart, Target, Costco UK - Boots Australia - Officeworks Canada - Staples, Walmart, Costco Online - Shutterfly.com, Snapfish.com, MPix.com, Finerworks.com, Persnicketyprints.com, Framebridge.com If you are chasing a great quality print, look for a company that specializes in fine art prints and artwork reproductions.
  • PERSONAL USE ONLY!!!
    I offer my designs as printable files so that no matter where you are in the world, you can enjoy my art. It is for your personal use only and not to be used for commercial purposes. It is the property of Hibernaculum Bazaar / Cameron Holly Dexter. Sharing files is not permitted, however you can give printed images out as a gift. Provided it is for personal use you can print as many copies as you like. Please do not edit or change the files, share or sell the files including via email or on social media.
  • ARE YOU CURRENTLY ACCEPTING COMMISSIONED WORK?
    Yes! Please email me directly @ cammiedexter@gmail.com with you commission or collab questions!
  • REFUNDS & CANCELATIONS
    While I don't accept refunds or cancellations, I will do my best to ensure your customer satisfaction. If you have a resizing request please contact me directly @ cammiedexter@gmail.com and I will do everything I can to help.
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